3 Most Effective Ways of Dealing with Employee Absenteeism
Employee absenteeism is bad. It impacts the success and productivity of your business. In the short run, it means having to reschedule and plan around your workforce. In the long run, it means that you'll need to spend more time working in your business than on it.
Although having sick days and problems in our personal lives is inevitable and can happen to anyone, there are a plethora of other reasons behind employee absenteeism.
Whether it’s continual tardiness or a series of carefully planned absences that happen to fall on Mondays or right next to long holidays (employees can be quite sneaky), absenteeism is a problem that every company should tackle head on.
Here are some of the ways you can deal with employee absenteeism in your commercial cleaning or service-related business more effectively.
1. A proper attendance policy
This one is obvious and needs to be emphasised. No habit can crop up overnight. Similarly, the habit of employee absenteeism also develops over time. Handle this early on and nip it in the bud, enforcing an effective attendance policy is a must.
It helps that you state it clearly from day-1 that absenteeism is not tolerated with a valid reason. Help them to understand the impact when they abandon their duties. It'll also be good to clearly explain the procedures of taking a personal day off when it's absolutely required.
2. Encourage and support your team
It may surprise you but absences can be a symptom of low morale. Overworked, underappreciated team members tend to become less productive and hate going to work. This leads to a downward spiral that leaves employees resented and unwilling to cooperate.
The key here is to listen. Understand your workforce and know how they're doing at work and at home. You don't need to know everything about their personal life, but it's important to pick up on the clear signals especially when they're going through a challenging time in their lives.
Provide them with support and help them overcome their challenges. Working as a team means that you'll be willing to make adjustments to better accommodate your employees, without making sacrifices to productivity of the business.
Engage with them and listen to their feedback. As the backbone of your business and your biggest asset, their appreciation will make them more cooperative and willing to go the extra mile for you. This can also be a determining factor to your retention strategy.
A committed and engaged workforce is always important for business success. You can achieve this through empathetic employee support, clear expectations and a structured process to encourage your employees through rewards.
3. Employee tracking
If you're the type of person that wants to plan ahead, this is for you. Chronic absenteeism isn't a problem that creep up overnight. The best way to identify the culprits will be by looking at their track record. Looking up their attendance and performance can help you weed out the problematic employees quickly.
That's the reason why a lot of commercial cleaning companies opt to integrate technology into their business. It makes tracking employees easier with data being translated into easy-to-understand graphs and comparison tables.
By doing this, you can determine trends in your employees’ behaviors. You can take action based on the valuable insights you're provided with, via your reports.
If left unattended, employee absenteeism can snowball into a big problem for your business and can give you a lot of headaches. The only way to develop a great business is by maintaining trust and accountability with your workforce.
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